SERVICE CONDITIONS

WEBSITE AND PRODUCTS OFFERED

 
WEBSITE
 

Users are obliged and committed to use correctly, lawfully and diligently, the website and the services offered there, and especially not to take any use of BEBOLETA.COM that may be contrary to their own purposes or the law. Specifically: users are responsible for ensuring that the information they provide for registration as a member on the WEB is complete, true and correct.

Only one member account per holder/user is allowed. Multiple entries are prohibited and will be eliminated by BEBOLETA.


Users can access their completed and/or recently shipped orders in the password-protected area hosted by WWW.BEBEBOLETA.COM. In this area you can also change, manage and save your personal information and offers for subscriptions to BEBOLETA publications. In the event that users violate or breach any of these, BEBOLETA reserves the right to warn the user, modify or delete content published by the user on the website or, where appropriate, expel the user from WWW.BEBOLETA.COM, withdrawing their membership. Users shall be liable for any damages of any kind that may be caused as a result of non-compliance with any of the rules of use of the WEBSITE, these General Conditions and/or any obligation required by law.


BEBOLETA is not responsible for any errors or omissions that may be contained in this website, nor for any damage, direct or indirect, that may result from its use. This website may allow the user to access information from third parties or, through links, to other websites managed by third parties, for whose content, information, errors or omissions BEBOLETA is not responsible in any way. The existence of such links does not imply that BEBOLETA recommends or approves their contents in any way. Therefore, the user's browsing of such websites outside of BEBOLETA will be under his/her sole and exclusive responsibility, with full indemnity for BEBOLETA. Despite the security measures adopted, BEBOLETA does not guarantee the absence of viruses or other elements that could damage or alter the user's computer system, nor does it assume any responsibility for this.


All industrial and intellectual property rights on this website and the content and information contained therein are legally reserved for the owners thereof and access to the aforementioned website or its use by users may not be considered in any way as a grant of any right, authorisation or licence whatsoever in respect of such rights, content or information. The reproduction, transformation, distribution, public communication, making available, extraction, reuse, re-sending or use of any nature, by any means or procedure, of any of these rights is expressly prohibited unless there is express written authorisation from the holder of the corresponding rights.


OFFERED PRODUCTS

The descriptions made of the products offered in WWW.BEBOLETA.COM are made for information purposes only, according to the information and documentation provided by suppliers and third party collaborators of BEBOLETA is not responsible for any errors that may contain the description of the products (including errors in price), without them generating any responsibility or obligation of any kind.


The photographs, videos, and graphic or iconographic representations of all kinds relating to the products offered, including trade names, trademarks, distinctive signs of any kind or names contained on the website, are for illustrative or guidance purposes only, in order to provide as much information as possible to the user, but are not binding on BEBOLETA.


In the event that the product is not available after the purchase, BEBEBOLETA will inform the customer by e-mail about the total or partial cancellation of the order. Such partial cancellation shall not give the right to cancel the entire order, without prejudice to the exercise by the user of the right of withdrawal provided for by law. In case of a partial cancellation with cause in the unavailability of the product, BEBOLETA will refund the price paid by the customer, along with shipping costs that correspond to that product.


HIRING


The purchase of products on the website WWW.BEBOLETA.COM is made following the procedure established for this purpose on the website, in the section "Basket". In the purchase process, the user must provide the following information: Invoicing data (including the address where you want to receive the order). Details of the payment method (including bank card or Pay Pal details).

After completing the corresponding forms ("Billing Address", "Payment Details", and "Order Details") and after receiving the order from the member, within 24 hours BEBOLETA will send to the e-mail of the member an e-mail acknowledging the receipt of the order and confirming the purchase made, together with the electronic invoice corresponding to the order.

Las compras quedan restringidas a mayores de 18 años.


By selecting or clicking on the "Pay" button during the purchase process, the member declares full and unreserved acceptance of these General Conditions, and expressly agrees to receive the invoice for their order in electronic format, which can also be downloaded from their private area of WWW.BEBEBOLETA.COM. However, you will always have the right to revoke your consent to receive invoices in electronic format, and to request to receive the invoice for your order in paper format, which you can do by sending us an email to that effect, to the address bb@bebeboleta.com.

The contract will be understood to have been formalised and perfected at the time when BEBOLETA actually receives payment of the price from the member. All the contracts that users can carry out through the WEB are made with BEBOLETA.


The parties expressly agree to a reservation of title in favour of BEBOLETA so that ownership of the product being purchased will not be transferred to the user-buyer until BEBOLETA receives the full corresponding price (together with payment of VAT and delivery charges), and until then BEBOLETA reserves ownership of the product and the legal actions corresponding to this reservation of title.


If a product is not available, BEBOLETA will inform the user and reimburse the full amount of the order (or the part corresponding to the product in question) together with the corresponding shipping costs, by credit to the card designated by the user. BEBOLETA will have a period of 14 working days to make the refund, from the time the user is notified of the unavailability of the product. In no case will any rights be generated in favour of the user (compensations, discounts, etc.) for this reason.


For reasons of data confirmation, in some cases, BEBEBOLETA may require additional information to that already provided at the time of purchase. This extra documentation will be another contact telephone number, bank details and a copy of your ID card or passport. All the information used to carry out your orders is treated as confidential and with the sole and exclusive purpose of facilitating deliveries and purchases, always complying with the security measures required by current legislation. These data are kept by BEBOLETA in accordance with the existing legal provisions on personal data protection, always applying the legally required security measures, as detailed below in the Data Policy. 


PRICES AND SHIPPING COSTS


To the orders that the user makes through WWW.BEBOLETA.COM will be applied the prices that are offered and listed on the website of the product at the time of placing the order, unless there is an error in it. In any case BEBOLETA reserves the right to modify the prices of the products offered at any time, without prejudice to the fact that these will be invoiced at the price in force at the time of registration of the order. 


These product prices include VAT at the rate in force at the time of purchase, as well as any other taxes that may be applicable. The corresponding taxes will be detailed on the invoice we send. The sale of those products that are going to be sent out of Spain, due to the applicable tax regime, will be a non-vatable operation. Likewise, the amount of the price of the products does not include in any case the expenses of shipment of the same ones, that will have to be paid separately.


Users can find details on the WEB of the ordinary shipping costs, provided for standard orders. The shipping costs are specifically detailed during the purchase process only and exclusively when either by the type of product or by the volume of the order there is an extra cost in shipping costs compared to the ordinary shipping cost indicated on the website for all orders. In this case, the shipping costs will be specified for the order in question and the amount will be determined according to the size, weight and shipping method selected by the user-buyer.


BEBOLETA will not be responsible for any errors that may exist in relation to the description or price of any product. In each dispatch of an order, BEBOLETA will check and verify the price of the products. In case there is any error in the prices shown on the WEB, BEBOLETA will act as follows (a) if the correct price is lower than the one shown on the WEBSITE, BEBOLETA will charge its members the lower price and proceed with the shipment of the product(s); (b) if the correct price is higher than the one shown on the WEBSITE, BEBOLETA will contact the member-buyer to give the appropriate instructions, either to continue with the order or to cancel the order without any cost for him

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PAYMENT METHOD

 

The user will pay for orders by credit or debit card. Bank cards accepted by BEBOLETA are: Visa, Visa Electron, MasterCard, analog cards and also through the Pay Pal system. The total price of the purchase will be debited from the card designated by the user when the order is placed.


BEBOLETA has the maximum security measures required in the sector. To protect your privacy and security in online payment transactions, BEBOLETA uses the latest encryption techniques.

All the information used to carry out your orders is treated in a coded form. With the sole and exclusive purpose of facilitating subsequent purchases by the user, so that after their first purchase the customer only has to confirm that the information provided on the form of payment and place of delivery is the same as that of their previous orders, and always complying with the security measures required by law, BEBOLETA will store the data relating to the purchase process and the means of payment used by the customer. These data are kept by BEBOLETA in accordance with the existing legal provisions on personal data protection, always applying the legally required security measures. However, the user who wishes to do so may exercise his or her right to cancel said personal data, for which purpose he or she must communicate this via the customer service form.


RETURNS 


BEBOLETA will refund the amount of the product and the shipment in the case of the article has some kind of defect or tare, because in that case there is a legal period of withdrawal of 14 days. In this case, you must communicate this through the customer service form and send photographs of the product.

 

CUSTOMER SERVICE AND COMPLAINTS

 

We wish to provide you with the best service. If you need to contact our team in order to receive advice or report an incident, you must communicate it through the customer service form



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